We were celebrating my daughter birthday last night at one of the Japanese restaurant at Orchard Road.
We reached the restaurant at 8.00pm. We were given number 306. The signboard shown number 126. We were told that we needed to wait for one hour.
My daughter insisted that she wanted to dine there as the food and service were good. Since she was the birthday girl, we had no choice but to wait.
My wife negotiated with the captain, finally we only waited for about 20 minutes.
My daughter was right, the food was good. I also spotted a service gadget (see picture). When we pressed the button, the staff attend to us shortly. The serving was fast. My only comment was too crowded, the customer must take queue number before you can enter the restaurant. It looked more like seeing doctor at the clinic.
1 comment:
Too bad, when a restaurant has good food and service, they call the shots, not the customers. Since the restaurant is popular and has many customers - all coming in at peak hours, it is understandable for them to come up with a queueing up system to ensure efficiency and orderliness. As for resembling a clinic call in system, you are lucky that they do not implement a flash-in queueing numbers like those in busy govt offices.
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